Terms of sale

Hallberg Tre
Organisation number: 936 105 386
Address: Osmundskleiv 9, 4724 Iveland
Email: post@hallbergtre.no
Website: hallbergtre.no

All prices are listed in Norwegian kroner (NOK) and include 25 % value added tax (VAT). Any shipping costs are additional and shown at checkout before you confirm your purchase.

Payment is processed securely through our checkout. We accept the following payment methods:

• Vipps
• Klarna (invoice / instalments / card)
• Debit or credit card (Visa / Mastercard)

Payment is taken when your order is confirmed. Hallberg Tre does not store card details — all payments are handled by certified payment providers.

The agreement becomes binding once we have registered your order and sent a confirmation email to you. Hallberg Tre reserves the right to reject orders in cases of incorrect pricing, unavailable stock or suspected fraud.

Our products are made to order using a CNC mill and sanded by hand for a smooth finish. Our usual production and delivery time is 1–3 business days. Large orders or custom products may take longer — we will notify you by email.

Orders are shipped with Posten / Bring or another selected carrier. Your tracking number will be emailed to you when your parcel is ready.

You have 14-day right of withdrawal from the date you received the item, in accordance with the Norwegian Right of Withdrawal Act. To exercise your right of withdrawal, send a clear message to post@hallbergtre.no within the deadline, or use the Norwegian Consumer Authority’s withdrawal form.

Exceptions: The right of withdrawal does not apply to goods that are customised or personally engraved to your specifications (e.g. names, coordinates or signs you have designed), in accordance with section 22, point e of the Norwegian Right of Withdrawal Act.

If you exercise your right of withdrawal, the item must be returned in its original, unused condition no later than 14 days after you send your withdrawal notice. You cover the return shipping costs.

Your refund will be issued within 14 days of us receiving the returned item, using the same payment method as your purchase. See the full details on our returns policy page.

You have 5-year statutory right to make a complaint for products intended to last significantly longer than 2 years, in accordance with section 27 of the Norwegian Consumer Purchases Act. If you discover a fault or defect, you must notify us within a reasonable time after it was, or should have been, discovered.

Send a message with photos and a description to post@hallbergtre.no and we will get in touch to arrange a repair, replacement or refund.

Please direct complaints to us first at post@hallbergtre.no. We aim to respond to all complaints within 14 days.

If we cannot reach an agreement, the matter may be referred to the Norwegian Consumer Authority or the Norwegian Consumer Complaints Board. EU citizens can use the European Commission’s dispute resolution platform.

We process personal data in accordance with the Norwegian Personal Data Act and GDPR. Read more in our privacy policy.

Questions about these terms? Email post@hallbergtre.no.

Last updated: 25 June 2026.